Terms of Service

Last Updated: 01.10.2024

Welcome to Treatment Studio! These Terms of Service ("Terms") govern your use of the Treatment Studio platform and services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. General Information

1.1 Company Information

Treatment Studio is a standalone entity registered in the United Arab Emirates, and these Terms are governed by UAE law, including applicable data protection regulations such as the Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data.

Treatment Studio (FZC)
Government of Sharjah
Sharjah Research Technology and innovationPark - Free Zone Authority
048-Block C VL07

1.2 Eligibility

The Service is intended for use by adults (18 years of age or older). By using the Service, you represent that you are at least 18 years old.

2. Service Description

2.1 Overview

Treatment Studio is a platform designed to assist commercial film directors in creating directors' treatments. Users can upload a PDF brief and a call recording, which our integrated AI will analyze to generate notes. Users can add their notes, select or create custom writing styles, and the AI will produce a written treatment.

2.2 Service Tiers

Treatment Studio offers various service tiers, which may include both free and premium options. Details of these tiers and their respective offerings can be found on our website.

3. User Content and Data

3.1 Ownership of User Content

Users retain ownership of all content they upload to the platform, including but not limited to PDF briefs, call recordings, and custom writing styles ("User Content"). By uploading User Content, you grant Treatment Studio a non-exclusive, limited license to use, process, and display this content solely for the purpose of providing the Service.

3.2 Content Guidelines

Users are prohibited from uploading content that is illegal, infringes on intellectual property rights, or violates any third-party rights. Treatment Studio reserves the right to remove any content that violates these guidelines without notice.

3.3 Storage and Deletion

User Content will be stored on the platform for a limited period and will be deleted after this period. Specific retention periods may vary based on the service tier selected.

3.4 Data Minimization

Treatment Studio collects only the data necessary to provide and improve the Service. We are committed to minimizing the collection and storage of user data.

3.5 User Responsibilities

Users are responsible for providing accurate and up-to-date information. You agree to keep your data accurate and inform us of any changes that may affect your use of the Service.

3.6 User Data Access and Control

Users have the right to access, update, and request the deletion of their data at any time. Requests can be made through the contact information provided below, and Treatment Studio will respond in accordance with applicable data protection laws.

3.7 Data Sharing with Third Parties

Treatment Studio may share user data with trusted third-party service providers as necessary to deliver the Service, including providers located outside the UAE. All third-party data sharing will comply with relevant data protection laws, and users will be informed of any significant changes to these practices.

3.8 Security Measures

Treatment Studio implements industry-standard security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. AI-Generated Output

4.1 Ownership of AI-Generated Content

The user retains ownership of all AI-generated content produced using the Service. Treatment Studio does not claim any rights to this content.

4.2 Custom Writing Styles

If users upload past treatments or custom writing styles, these are used solely to customize the AI's output for that user. Treatment Studio does not use these materials for any other purpose, including AI training.

5. Service Availability and Maintenance

5.1 Availability

Treatment Studio aims to provide uninterrupted service but does not guarantee any specific uptime. Planned downtimes will be communicated in advance when possible.

5.2 No Service Level Agreements (SLAs)

Treatment Studio does not offer SLAs at this time. We are not liable for any loss or damage arising from service interruptions.

6. Legal Protections and Limitations

6.1 Indemnification

Users agree to indemnify and hold harmless Treatment Studio, its directors, employees, and affiliates from any claims, damages, liabilities, and expenses arising from:

  • Breach of these Terms;
  • Misuse of the platform;
  • Infringement of third-party intellectual property rights;
  • Violations of applicable laws.

6.2 Limitation of Liability

To the maximum extent permitted by law, Treatment Studio disclaims all liability for:

  • Direct, indirect, incidental, consequential, or special damages;
  • Loss of data, unauthorized access to user accounts, or accuracy of AI-generated content;
  • Damages exceeding the fees paid by the user for the Service in the 12 months preceding the event giving rise to the claim.

6.3 Data Breaches

In the event of a data breach, Treatment Studio will notify affected users in compliance with UAE's data protection laws and take necessary measures to mitigate the breach's impact.

7. Dispute Resolution

7.1 Arbitration and Mediation

In the event of a dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations, it will be submitted to binding arbitration or mediation, as agreed by both parties, in accordance with the rules of the Dubai International Arbitration Centre (DIAC).

7.2 Jurisdiction

All disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

8. Third-Party Integrations and APIs

8.1 Use of Third-Party APIs

Treatment Studio relies on third-party APIs, including OpenAI, Anthropic and AssemblyAI, to provide the Service. Users acknowledge that the use of these APIs involves certain risks, including potential inaccuracies in AI-generated content.

8.2 Limitations and Risks

Users acknowledge and agree to the limitations and risks associated with AI-generated content. Treatment Studio is not responsible for any outcomes resulting from reliance on this content.

9. Subscription

9.1 Purchases and Payments

All purchases made on our site are processed through Stripe. You agree to use the site for legitimate purposes only and to pay for any services or products purchased by you or on your behalf. Payments are for personal use only; sharing purchased content is prohibited.

9.2 Cancellation

If you subscribe to our services, you can cancel your subscription at any time. Cancellations must be made at least 48 hours before the next billing cycle to avoid charges. Refunds are provided according to the specific refund policy for each product or service.

10. Termination and Modifications

10.1 Termination by Users

Users may terminate their accounts at any time, without any conditions.

10.2 Termination by Treatment Studio

Treatment Studio reserves the right to terminate user accounts for any reason, including but not limited to breach of these Terms, inactivity, or legal reasons.

10.3 Modifications to Terms

Treatment Studio may update these Terms from time to time. Continued use of the platform after such updates constitutes acceptance of the new Terms.

11. Marketing and Communication

11.1 Marketing

Treatment Studio will not use user-generated content for marketing purposes.

11.2 Communication

All communications regarding updates, promotions, and announcements will be made via email.

12. Compliance with Laws

Treatment Studio will adhere to all applicable industry standards and regulatory requirements, including those outlined in UAE's Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data. Users are responsible for ensuring their use of the platform complies with local laws and regulations.

13. Use of the Site

You agree not to engage in any unlawful or prohibited activities on the site. This includes, but is not limited to, posting offensive content, hacking, or distributing viruses. You also agree not to use the site for commercial purposes without our express written consent.

14. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Email: info@treatmentstudio.ai
Address: 048-Block C VL07, Sharjah, UAE

15. User Agreement

By using the Treatment Studio platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.